Track order
Where is my watch?
Enter the order number from your confirmation email together with the billing email address used on that order. No account needed.
Timings
What to expect, and when
1
Order confirmed
A confirmation email with your order number.
2
Picked and packed
The reference is checked against your order and sealed for transit.
3
Tracking number emailed
Sent the moment the carrier collects the parcel. It can take up to 24 hours to go live.
4
Delivered
Tracked the whole way from our Hong Kong warehouse to your address.
Still need an answer?
A person reads every message, and we reply within one business day. If something on this site is unclear or wrong, we would rather hear about it.